- Appeal to BBC Trust (15 October 2015)
- BBC Trust rejection of appeal (26 November 2015)
- Review request (11 December 2015)
- BBC Trust rejection of review request (received 7 March 2016)
|Sent:||27 August 2015 15:08:06|
Dear Mr Stuart
Thank you for taking the time to contact us again and please accept our apologies for the delay in responding. We have noted your points and are sorry to learn you were not satisfied with our earlier response.
Our previous reply set out why we believe Dr Ahsan was a suitable presenter for The Truth About Fat and we have nothing to add to that response.
With regard to the additional point you raise about the publication of photographs on Facebook – we note that no criminal charges have been brought against Dr Ahsan in relation to this, and no judgments issued against her. Any such proceedings would of course be taken into account when considering a presenter’s suitability for a role. We do not believe that Dr Ahsan’s role as a presenter breaks any of our guidelines on Impartiality or Conflicts of Interest and there are no grounds to exclude her from presenting our programmes.
Your concerns relating to Panorama: Saving Syria’s Children have previously been considered by the BBC Trust and will not be revisited here.
We therefore do not believe that your further complaint has raised a significant issue of general importance that might justify further investigation. We will not correspond further in response to additional points, or further comments or questions, made about this issue or our responses to it.
If you are dissatisfied with this decision you can appeal to the BBC Trust, the body which represents licence fee payers. The Trust has asked that we should explain to complainants that the BBC’s Royal Charter draws a clear distinction between the role of the Trust – which determines the overall scope of the BBC’s services and sets its standards – and that of the BBC Executive – which runs the Corporation and decides what to broadcast and publish.
The Trust does not entertain every appeal submitted to it. It will normally hear appeals about the Executive’s decisions only if a complainant can show that they involved a potential breach of the BBC’s published standards, or that an operational decision has raised significant issues of general importance. The Trust is the final arbiter of which appeals it should consider. For the full information about the BBC Trust’s appeals procedures please visit:
If you wish to submit an appeal you must write within 20 working days of receiving this reply, explaining why you wish to appeal. You can contact the BBC Trust at 180 Great Portland Street, London W1W 5QZ, or by emailing email@example.com including reference number CAS-3414060-Y3SF9B.
NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform at the BBC Complaints website http://www.bbc.co.uk/complaints quoting any case number we provided.